This means that you need to install the 64 bit version of Java. Follow this link: http://www.java.com/en/download/manual.jsp Next click on: “Windows Offline (64-bit)” and follow the prompts to install Java. If you still receive the error, go into “Programs and features” from the Control Panel on your
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SST can communicate with just about any Meet Management software. For Hy-Tek’s Meet Manager and TeamUnify’s TouchPad, SST communicates via the generic file sharing option. For other meet management software you can communicate with SST using the same serial interface that is used to connect with the
Read more →You can have the SST results files saved to the SST computer or the Meet Manager computer. We recommend saving them to the SST computer. The reason for this is that if the two computers lose connection because of network problems, the results will still be saved
Read more →This happens typically if the Start cable is bad. Especially if it starts happening after multiple races have been run without a problem. Replace the cable and the problem should be corrected. The other possibility is that you are using a starter with a “Normally Closed” start
Read more →If the results are being saved to the meet manager computer, and communications between the two computers is lost, the results files are written to the SST computer in the “Documents\SST Timer” directory. When the communications comes back the files can be moved to the meet management
Read more →What do I do if a pad is inadvertently hit for the last swimmer before that swimmer touches the pad?
SST gives the operator approximately 10 seconds to recognize that. Just hit the “F Arm” button and the lane will be reactivated.
Read more →Just click the “Force Finish” button on the SST console. It will end the race and be ready for the next race. If you miss the chance to Force Finish and the referee starts the next race, you will receive the Unexpected Start window. Click the Force
Read more →First, make sure the timing box is plugged into the computer. Second, if you are using a Windows version earlier than Windows 10, make sure the SST device driver is installed. Refer to the “Hardware setup” section of the instruction manual for information on loading the driver
Read more →I get the following error when I try to “Get Times” in meet manager: This generally happens because meet manager was restarted after the start of the meet. If this is the case, from the “Run” screen click on “Interfaces”, “Timer (GNET)” and then “Select data set stored from
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