First, clean the connections with something similar to CRC 05101 QD Electronic Cleaner or 91% alcohol using a toothbrush. Then use a “small” amount of dielectric grease to the lane cable connectors. A product similar to “Loctite 37535 Dielectric Tune-Grease” works well.
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Your application can hang-up because receive buffer overrun is disabled by default. You can fix the problem by enabling receive buffer overrun for the receiving port. Also, to prevent some flow control issues you need to enable baud rate emulation for the sending port.
Read more →If the SST console software quits responding during a meet it usually means that the computer has lost communications with the SST timer. The most likely cause of this is that the USB port is set to a power saving mode, which means that the port is
Read more →When loading the generic.sch file you may get a “Splits incorrect using far pads” error and the schedule file will not load. If this happens this means that there is a mismatch in the pool configuration in the meet management program vs. the pool configuration in SST.
Read more →Full screen mode is available if there is more than one monitor detected and the projection board has not already been opened in Windowed mode. Make sure the external monitor is attached before opening SST. Make sure the external monitory is extended, not duplicated.
Read more →We strongly recommend that the SST timer and the scoreboard adapter be plugged directly into separate USB ports on your computer. Do not plug either of these into a USB hub and then into the computer.
Read more →Here is a tutorial on setting up a shared folder on Windows 7 and Windows 10.
Read more →In order for DisplayLink to know what names to display, you must make sure that “OC” (Event/Heat) is enabled in the serial scoreboard configuration. This is what tells DisplayLink what event/heat to pull names for.
Read more →Generally this is because you did not fully open the file location. When you are selecting the folder to write the scb files, make sure the small folder icon looks open. To do this make sure you double click on the folder.
Read more →If you have a high resolution monitor and are running Windows 10 you will sometimes have an issue with the font of SST being to small. If this happens navigate to the following directory using Windows file explorer “c:\Program Files\Superior Swim Timing\SST Timer”. Next, left click and then
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